Shipping

11   You may come and collect the purchased item(s) yourself. 

Opening times and directions of our representative store can be found at the NFP Webshop contacts page. Upon receipt of payment, we will notify you when your items will be ready for collecting.

12   Itella SmartPOST (in Estonia) - from 3,90 € 

We will deliver your purchase to an Itella SmartPOST parcel terminal of your choosing where you can collect the parcel whenever convenient. Once the parcel arrives at the parcel terminal, you will receive an SMS-message containing all the necessary information for the collection of the parcel.

13   Itella SmartKULLER (in Estonia) - from 6,60 € 

We will deliver your purchase via Itella SmartKULLER courier service to your chosen destination in Estonia. Six days a week, Monday to Saturday, the parcels are delivered the next day after the placement of order (except for Sundays and deliveries made to smaller islands). You can choose a time of delivery that best suits you (either between 9 AM and 5 PM or 5 PM and 9 PM) and request delivery either to your home or workplace. In the morning of the delivery the recipient of the parcel will receive an SMS message stating the exact time of delivery. The courier will call ahead 15 minutes before arrival. SmartKULLER promises to deliver its parcels within 30 minutes of the estimated delivery time. If the parcel cannot be delivered the first time, the courier will agree on a new delivery time. It is also possible to redirect the parcel into a parcel terminal, if you so desire. Redirection is free of charge.

14   Omniva standard parcel delivery (in Estonia) - from 5,63 € 

We will deliver your purchase via Omniva postal service to your local post office where you can collect the parcel whenever convenient. Once the parcel has arrived at the post office, you will be notified of it by regular mail, e-mail or SMS. The notification will include information about the parcel’s location, the opening times and contacts of the post office, as well as the maximum time of storage. Upon collection, the recipient needs to present the issued notification along with his/her personal ID.

15   Omniva courier (in Estonia) - from 7,54 € 

We will deliver your purchase via Omniva Courier Service to your chosen destination in Estonia. The courier will call ahead and agree on a suitable day and time of delivery. Business clients have their purchases delivered to them during the official working hours and without prior notice. If the courier has not succeeded at delivery, the recipient can order a new time of delivery at an extra cost.

16   DHL, UPS, Omniva (destination anywhere outside Estonia) – shipping costs will depend on the country of delivery and special conditions.

We will deliver your purchase via select courier services to your chosen destination anywhere outside Estonia. Since the tax and toll policies of different countries may vary greatly, we advise you to approach your local tax or toll office for further information. The possible tax and toll fees or extra conditions for non-standard parcels in the country of delivery are beyond our authority and competence and we can therefore take no responsibility for them, thus all extra costs will always be borne by the recipient. For deliveries outside Estonia, please contact us beforehand at sales@nordicfoodproducts.com


2   PAYMENT FOR DELIVERY

Delivery costs will depend on the desired destination as well as on the weight and number of dispatches and will be calculated according to the pricelist of the deliverer. You can check the delivery costs for any of your selected items by clicking on the virtual shopping cart icon on top of the NFP Webshop page.

3   FULFILMENT OF ORDER

Purchases will  normally be dispatched within 3 days of payment. We will notify you of any possible delays.


4   ESTIMATED DELIVERY TIME

Itella SmartPOST – to check the schedule of transportation, click here
Omniva destinations in Estonia – no later than 3 working days after dispatch
Omniva destinations in the EU, excluding Estonia – no later than 7 working days after dispatch

5   TRACKING OF A DISPATCH

Track Itella parcels in their tracking system.
Track Omniva parcels in their tracking system.

 

NB! We take no authority or responsibility for potential customs and service fees requested by the country of destination.
NB! Please note that our products cannot be delivered to P.O. Box addresses.